Northern Tool
Bad service

I bought a wood stove for my home from Northern Tool. It weighed over 500 lbs and the company knew I was a private consumer. They charged me $85 to lower the lift gate to move the stove to the ground. Then they informed me, at the time of the delivery, that the truck would leave my stove out on the street. They donot bring it to your home. It was unsafe to do so since I live on a narrow country road and no way to move this stove down my driveway and into my home. Selling to consumers directly should include a delivery that is to the person's property. They charge an outrageous shipping and delivery charge and extra to off load this product. I am not happy at being victumized by this company and I will never do business with them again.

Company: Northern Tool
Country: USA
State: Minnesota
City: Burnsville
Site: northerntool.com

  <     >