American Home Shield
Stove replacement offer of $150 toward a $1000 stove

When I bought my (used) house, the seller bought American Home Shield for a year for me. It was pretty worthless - I'm glad I didn't pay for it. Here's what happened.

Within a few months the electric stove failed - the oven controls pushed out the back. I called, and they charged me $35 for a service call - the guy said "Yup, it's broke." They said I would have an option of either fixing the existing stove, with a $100 copay, or applying the extra toward a new stove. Next I know, the part is on order, and I have no say it the matter. The stove was 30 years old, and pretty much shot.

I finally got about $150 toward the new stove, which was over a thou (I wanted a good one; willing to pay something for that). $150 wouldn't even buy the cheapest model at Sears, and I paid $135 to get that.

I canceled after that year. I'm not the idiot they think I am.

Company: American Home Shield
Country: USA
State: California
City: Torrance
Address: 20675 Manhattan Place

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