XM Radio
Customer Service - Auto Renewal/Cancelation

Honest mistake. Contact me unobservant, unaware or worse, should you desire. I decided I no further desired XM radio in my own vehicle. Unacquainted with AUTO-RENEWAL plan, I simply ceased spending, working since this can be a pay ahead of time service, that you don't spend, that you don't get service. Right??? Incorrect. Got an assortment notice from third party. Named XM and served as an idiot and got nowhere, normally (duh). Discovered that it's the clients responsibility to STOP. All of the obligation was placed on me. Per XM (Ann), "It'dnot be reasonable or sensible towards the client or even to the organization to simply quit the support."

Reasonable. Sensible. Hmmm…. Certainly, I'm not the very first that has did not stop, and that I truly will not be the final. It required XM significantly less than 40 times to deliver my consideration to selections once they turn off the support plus they didn't attempt to contact me. No mail, no telephone call with no bright-colored cover. Sensible moves two methods, particularly since disappointment to pay for on the pay ahead of time support leads to selections. It'd be sensible to make contact with client soon after missed cost to determine exactly what the problem may be.

Tells me of Hit and it is unjust overdue return policy. Class Action anybody???

Company: XM Radio
Country: USA

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