EMusic.com
Over charged

Just wanted my 50 free songs to see how liked the company before buying into their membership. Can't get your songs until you give a credit card. Then did not cancel in time even though they could see that I did not use the acccount they would not just give me the free songs and credit the charges back. It was not as user friendly as other sites. It is not easy to contact them. They were not friendly I would never ever ever recommend them to anyone. They got me for the 31.99 plus the 9.99. It was all suppose to be free but they ended up with my money. They are on not a company with integrity. Even if I did not cancel in time they can see that I did not even use the 50 free songs that I was suppose to get. There was no empathy or even wanting to meet me 1/2 way. When I said you just lost a customer, the rep said "I" didn't. He didn't even take ownership of the situation. He didn't care cause it is not his company and he is not going to refund my money and frankly does not give a flip what I think or feel. So, all I can do is say shame on YOU! Bad customer service, bad site... Stay away.

Company: EMusic.com
Country: USA

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