Stub Hub
The Old Bait and Switch

On march 20 I decided to buy 2 tickets to a Friday night game for my husband and I. Went on line to StubHub scrolled my mouse to the seat I felt were affordable and available. Went through the necessary steps and felt real good. I arrived home from work told my husband we have tickets to the April 8the game at the Garden. Iopened my e-mail, where theconfirmation was sent. Went to the StubHub site to show my husband were we would be sitting. To my horror the e-mail placed us in the Balcony not the Loge area as I ordered, but charged me Loge price. I called the CS# provided, was told their may be a website "Glitch". 1 week later I called again and was told after an extensive investigation"Yes"I had indeed ordered those seat. My response. "If Balcony is going for 79.00 per seat and Loge for 139. Per seat. I need some serious change back! After demanding a Manager I was told I could be provided a 1 time credit for what I have already paid;however now the tickets I wanted are going for a whopping $209 a seat!!! OK now I must pay an additional $179.00. I already have train tickets, SO as the screw turns. Never never never. All done with this group of Theives!!!

Company: Stub Hub
Country: USA

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