Stub Hub
Bad, Bad, Bad Customer Service - Tickets for events

I sold tickets on Stubhub several times and dealing with their live customer service is always an unpleasant experience. It starts with you being on hold for at least 15 minutes and it continues with representatives who are poorly trained and very unfriendly. Generally they promise to have a team investigate your problem and get back to you within 24 to 48 hours. Unfortunately the never get back to you and you have to start the process all over again a few days later. Of course, this is in addition to their outrageous fees. I stay away from this company whenever I can.

Company: Stub Hub
Country: USA

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