GameFly, Inc. - Customer Service Dept
GameFl - Customer Service Dept. GameFly - Customer Service Dept. A

Hello There Everyone,

I've read all of the complaints in this Forum about GameFly and I can understand your frustration. I hate to say it, but they really don't have much of a GameFly Customer Service Department. We have tried numerous emails to get one of our issues resolved, and it's unfortunate, as I consider the convenience of renting Games online easy - more affordable (it would seem), etc.

They also have problems in their shipping dept. As it normally takes almost a week for the games to arrive to your home/office. If one takes the normal shipping rate of 4-7 days for arrival and return, that is anywhere from 8-14 days for a game to be received/sent back thus allowing the new game in your que to be shipped next.

If you do the Math, you are basically renting on average a game every other week at $11 per game (basic sign up plan). Then if you have a game lost by their shipping dept.in their warehouse, then all of a sudden it becomes "YOUR" problem. Thus far I haven't been too pleased with their operations and even less impressed w / their Customer Service Dept.

If your like me, voice your opinion. Listed below is the contact phone number, the address and phone ext. S for some of the CEO & Management Personnel.

Thanks!

GameFly, Inc.
3000 Ocean Park Blvd.
Santa Monica CA.

Main # (310) 664-6400
Fax # (310) 202-1228

Sean Spector - Ext. 2052
Dave Hodess - Ext. 2012

Anonymous
Unknown, South Carolina
U.S.A.

Company: GameFly, Inc. - Customer Service Dept
Country: USA
State: California
City: Santa Monic
Address: 3000 Ocean Park Blvd
Phone: 3106646400

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