Blockbuster
No notice on policy changes
- 03-10-2009
- 7
Blockbuster changed their return policy for selling rented DVDs from 30 days to 20 days, but negelected to inform the consumer adequately. Now they don't call me back when they say they will and have sent my account to collections (which I have denied) and still won't answer my questions or work with me. I don't mind paying the $1.25 restocking fee, they already have the movies they "sold" to me. What's going to end up happening if this is not resolved soon is the loss of a customer over some late charges. It's not like they don't have the movies and they will be out the money. They have the movies and can continue to rent them out.
Company: Blockbuster
Country: USA
State: Indiana
City: Noblesville
Address: 738 Westfield Road
Phone: 3177700708