Zig's Pub And Grill
Imposing A Credit Card Minimum Says "go Head And Report Me" Imposing a minimum credit card violation agreement visa mastercard violating contract set minimum force to spend more transaction

Went to zig's pub and grill which also has bowling. We had just come from dinner and wanted to have a fun night out. This is the 3rd time we had been to zigs and we were making it a regular thing each week. After spending over 40 dollars on bowling, a few hours later me and the rest of my party got thirsty. We went to the bar to get pop for everyone. When trying to pay the 3 dollar bill with my credit card we were told we had to spend at least 10 dollars if i wanted to use my card. I explained that they were in violation of there credit card contract by imposing a minimum and that wasn't allowed. She said "thats what we do here" in a nasty tone. I explained that if they were going to refuse my card i would be reporting them to visa, ect. She said "go ahead" The nerve!

Then i began to tell the lady that we had just spent over 40 dollars on bowling in the other room. She wouldn't look at me and walked away.

So i took her advice and reported them to visa, ect. And also reported them here.

Aside from all this the other lady in the bowling area. An older lady. Was very rude when we paid for bowling. She was very short with us and had a "leave me alone stop bothering me" tone going on. Thank goodness we only had to talk to her twice.

Neither of these people were working the last 2 times we came. It was a guy who was very nice and treated us the way a customer should be treated. I think he may have been the owner. The credit card issue didn't come up before as we had cash the other 2 times.

In any event we will not be back. Thats no way to treat your paying customers!

By the way im in sales. I also accept credit cards on a daily basis. If all the rest of us have to pay the fee's on small amounts and follow the rules why should guys get away with it.

Company: Zig's Pub And Grill
Country: USA
State: Ohio
City: Strongsville
Address: 16888 Pearl Rd
Phone: 4405721957

  <     >