ADT Security Services
Wireless system had no signal, offered $700 exit fee or landline

After being with ADT at our old house for 14 months we moved. ADT came to install the wireless system in the house we just bought but was unable to b/c there product couldn't get a signal. When I called them about it they said our only option was to pay $700 to get out of our previous contract or get a landline. So that means I'd have to pay someone to install landline that I don't want and would only use for ADT and pay an additional $40 a month for them. Not to mention the fact that all someone has to do is cut your phone lines and you have no alarm system. Why can't ADT just get a product that works. The people that I spoke with were very rude and could care less about resolving your issues. Also, even the installer that came to my house said that there wireless system hardly works.

Company: ADT Security Services
Country: USA

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