CrimeBusters Of America, LLC
Bait and Switch Sales Practices and Failure to honor contractual agreements

Crimebusters signed a contract to install an alarm system in my home for ADT. The system is a retrofit to an existing system. Part of the system was to be wired and part of it wireless.

Part of the existing system is wired for which was installed six years ago before a remodel that replaced windows and doors. CrimeBusters is now indicated they do not want the job as requested and agreed in the contract and would prefer to update the entire home with a wireless system to avoid the labor costs of updated the existing wired portion of the home. But they would also like to double the price of the contract or increase the monthly monitoring cost by $10/month in order to offset the cost of wireless equipment.

Essentially, they not only do not want to install the wired system that was agreed to in the contract because they want to avoid the labor cost of it, they want to increase the cost of the wireless system for which they wish to install for their convenience.

This is a classic bait and switch sales practice. They send out a sales rep who gets a contract signed, and then try to increase the price.

Company: CrimeBusters Of America, LLC
Country: USA
State: Arizona
City: Tempe
Address: 1969 E. Broadway Road #4
Phone: 4804818090

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