Home Depot, Littleton Colorado
Marketing - packaging
- 05-06-2012
- 39
I want to buy one florisent bulb to replace the one that burned out in my light fixture. I went to your store, HOME DEPOT, in Englewood Colorado to make this simple purchase. To replace the bulb in my light fixture that has only one bulb, I have to buy (TWO) bulbs. Home depot will not sell me just one bulb to solve my problem. On the surface this may sound pettie. Howeve, over the years I have bought many items that are packaged two to a package and threw the other away. I still have one flashlight bulb that I bought back in year 2000. The bulbs were sold only as two to a package. I have used one and the other has been stored over my sun visor for 10 years just in case that one ever burns out.
I did not by your package of two floresent bulbs. I only need one and do not want to store the other one for 10 years with hopes of needing it some day. I will shope with some one that will sell me what I need. I know that Home Depot is a large Corporation and may not care what I think.
A business is built or lost one customer at a time. Ask montgomery ward how that is working out.
Company: Home Depot, Littleton Colorado
Country: USA