Quicken Loans
Fraud / Poor Customer Service

On my first discussion with Quicken Loans I originally informed them "no" towards the refinance after I was handed the figues of what it'd charge becaue I'd only refinanced annually before and didn't desire to invest that much money. They got along in my own estimation and that I decided to continue with refinance. I had been informed my charge card wouldn't be billed until I supported from the mortgage. I then found out later my card was billed instantly. Although I caused them I'd obtain several telephone calls by many people requesting extra information, frequently information they'd previously obtained. During one telephone call from Hasten I had been informed costs could be $1400. Above their original estimate. I stated that wasn't okay. Following day I had been named and informed they'd spend 50% of the $1400. All pricing went up. Costs were well above what I'd stated I had been prepared to spend in first telephone discussion. No body might answer inquiries, but instead inform me another person was managing that which individual would need to contact me. Quicken Loans brokers wouldn't reply the majority of my emails. Our house evaluation appeared suspiciously low.instance of 'peculiar' evaluation was detailing "stove" on evaluation like a function I've. Our stove is resting about the table, it's not attached to my house. I delivered a professional notice declaring I had been not likely to continue using the mortgage. Next I kept getting numerous telephone calls stating they required me to get hold of them to complete refinance rapidly. I sent the certified notice. I documented Accelerate to BBB and also the Attorneygeneral. Accelerate subsequently directed me a note they were falling me, that used to do not qualify. Accelerate had decreased their estimation till I decided to refinance. They charged my card once they stated they'd not.

Company: Quicken Loans
Country: USA
State: Washington
City: Seattle

  <     >