Chase Home Finance
Modification Paperwork Sat Three Months Before Application Denied

I started my modification in January. I was told to wait 4 to 6 weeks. After that I called every week. My last few calls were towards the end of March... By then I had lost my income. I was told a different story by every person I talked to. I was told in by about the third week of March my loan was on the desk of a mortgage rep. And I would know in a few weeks. I called on March 30th, told them I now longer had my income.

The gal proceeded to tell my that nothing had been done with my documents, nobody had been assigned to the account. I called today April 7th and now I do not qualify for the program. So they sat on my paperwork for 3 months and everyone I talked to lied about the status! It is no wonder they have only done about 85k of these "modification"...

Company: Chase Home Finance
Country: USA

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