Diamond Resorts International
Poor Customer Service

Real Estate

My family is going through some difficult financial times. I tried to pay the maintentance fee (which has increased so much since I purchased my timeshare) in payments after the the due date. With my mother's passing and an already limited budget I proposed to pay the fee but in 3 payments. They responded by reading from their scripts. They refused to make any concessions or realy listen. I asked to speak with someone who can make a compromise but was received with the same robotic script reading. So I agreed to pay an exta one time late fee of $50 and then an additional interest fee, that's it. But instead, they added an additional fee more than the first time. When I asked them about it they said, "oh its not a late fee its a collection fee." Wow! This is what you are dealing with at DRI. I do not recommend purchasing anything from them. I will sell my timeshare for a few dollars and rid myself of DRI once and for all.

Mr. T


Company: Diamond Resorts International
Country: USA
State: Arizona
  <     >  

RELATED COMPLAINTS

Diamond Resorts International
Sedona Vacation Club Incorporated Annual Fee was ONE DAY LATE - Penalty of $100.67!

Diamon Resorts International
Diamond resorts lack of options in the name of greed!

Diamond Resort International
There is a way out in the contract

Diamond Resorts - Tim, eshare
Timeshare will not let me surrender timeshare, says I'm in "Club" for life

Diamond Resorts International
DRI DRI increased the maintenance fees on my timeshare to the point where it no longer is worthwhile

Bluegreen Timeshare resorts
Dirty business practices

Diamond International Resorts
Trying to foreclose on my timeshare when all payments were made without notification to us

Americredit Financial Services
Excessive interest and fees on loan

Diamond Resorts International
Extra charges, rising maintence fees, then take away your points because you did not pay on time

Diamond Resorts International
Formerly sunterra resorts. This is the Timeshare Company Financial Sinkhole. That's the best way to describe Diamond Resorts