Gmac
Loan Modification Denied Twice on FHA Mortgage After Income Cut

I am tired of Gmac telling me I do not qualify for a loan modification. My income was cut in half July 17. I called GMAC to let them know what's happening because I'm told they have all this help for people in my situation. Well the first time I called they make it seem that everything will be fine and dandy. They put me on (what I know now) a forbearance plan and told me fill out a modification application and sent it in. I didn't hear from they for two months. Finally I called them and they said it was denied. I have to either reduce my expenses or increase my income. They teenager I spoke to on the phone had no information. I asked why and what that meant and he kept repeating the same thing. I have to reduce my expenses or increase my income. Now I had no clue why and what it was they were looking for cause he couldn't answer anything. I reduced my income and resubmitted an app again. Two weeks later I'm told I'm denied again. This time the decide to tell me I will have to go back to my old payments and at the same time pay for the past three months that they considered behind. That's over $3200.00. Oh yea they also decided to tell me it will effect my credit. They said I still don't qualify for a modification and I now have to increase my income. I got a part time job and just got my check stub so I called to send in the information. They told me it wouldn't matter cause my loan is an FHA secured loan and they aren't doing anything with that right now. OMG!!! All she wanted was for me to make an extra $700.00 payment and make two payments for the $3200.00.

All they want is money and I felt since I had extra income they, by the way told me to get, just wanted me to pay and forget about the help they should be offering.

For three months they are dragging me along making me feel theres is light at the end of the tunnel when in fact they have put me in a hole I can not get out of.

Company: Gmac
Country: USA
State: Arizona
City: Tucson

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