Chase Home Finance
Constantly changing forbearance terms and short deadline before foreclosure resumes

I have been dealing with Chase since the summer of 2008 about payments. You never get the same person twice. They never return your calls. You make payment arrangements with one person and you call back and you get someone else and the terms change. They did a forbearance agreement terms over the phone Dec. 1 and said I had to put 50% down for good faith but 2 weeks before they told me down. It ended up being 35% down. They put us on a 6 month payment plan of $758 and didn't have to make a payment until Feb. 1 and said we would receive the agreement in 3-5 days - sign it and then wire the $3,500. Well we didn't receive the agreement until Jan. 5 and the terms had changed (WHAT A SURPRISE -since they had changed everything they ever said to us since the summer of 2008). You couldn't read the agreement because it had been scanned and e-mailed to us. I called Chase and they basically said to bad. You have until noon the next day or foreclosure begins again. I have never dealt with anyone that is so unwilling to work with you. They would rather foreclose than help people that have lost jobs and are trying to get back on there feet.

Company: Chase Home Finance
Country: USA
State: Maryland

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