SERVPRO of Katy
What a Joke

Insurance company called them after a a hose broke and flooded part of the house.
Problem1.2 carpets they said it would take 2 weeks to have done and returned took 7 weeks. I had to insist they be returned. Looks like they were never cleaned.
Problem 2. They missed a room that had water in it saying their machines did not detect any moisture. When the contractor showed up and removed old fllor he showed us water and mold.
Problem 3. Spoke with Mike (owner) and he of course denies any problem.
Stay away from this company.

Company: SERVPRO of Katy
Country: USA

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