Olive Kids/OOTW Clock
Defectiive product/no refund

I purchased a time. The merchandise was faulty.

I requested a time for my kid from OliveKids.com on July 8.

I had been obtained on July 12. It had been of low quality and needed a batteries. Nevertheless, the time was faulty and didn't function.

I approached olivekids.com customer support on 7/14 via the web site and also the customer support e-mail to obtain a RMA# (Return Merchandise Authorization #).

Used to do not obtain any kind of reaction until 7/16 from Jessica Colby-CS Mgr who requested basically needed an upgraded. I responded back and allow her realize that used to do not due to the quality and that I might similar to the RMA tag for return along with a credit to my bill.

Used to do not get a response and so I delivered another mail on 7/17. I subsequently received an answer from Jessica Colby they might deliver the return tag and credit my consideration when it had been obtained.

I received the return tag around July 20. I slipped the faulty bundle down in the FedEx office on 7/24.

I again sent olivekids.com on August 7 to check out-on the impending credit to my bill.

No answer.

I sent olivekids.com on August 12 to check out-up.

No answer.

I've delivered another e-mail today, August 14 but I don't anticipate an answer to that both.

Company: Olive Kids/OOTW Clock
Country: USA
State: New Hampshire
City: Marlborough
Site: olivekids.com

  <     >