Sciencelab.com
Bait and switch with cheaper product

On July 13, I requested twenty (20) Hydrion pH pencils, which seem like regular pencils, with about 7" of functional ph substance. I had been billed an overall total of $596.41 ($28.46 per pen plus $27.21 for delivery) utilizing my charge card. Sciencelab.com obtained the cash on a single time. On 7/14, I obtained a the merchandise was backordered, and really should appear within 10 business days. On 8/3 and 8/13, I required an update. They responded on 8/14, these products might deliver that evening. On 8/20, I obtained a cargo from their store, however the products were incorrect. They delivered 20 physical-kind pens rather than the traditional pen-kind that I requested. The mechanical pens have significantly less than 1.5" of functional ph substance, set alongside the 7.0" of functional material the traditional pen has. The physical kind of ph pencil can be bought elsewhere for approximately $10 per pen, significantly cheaper compared to people I requested. I instantly delivered a contact on 8/20 informing them of the mistake and attempted to contact them many times on 8/21, but no body responded. I delivered another mail on 8/23 but again no response. I delivered a next mail on 8/27. Lastly I obtained an answer, however it simply advised me the traditional ph pens were stopped, so that they delivered me the physical types instead. Since I have didn't purchase the physical ph pencils and that I didn't accept buy or take the physical ph pens, I requested by mail to get a complete reimbursement on 8/27 and again on 8/31. Sciencelab.com again dismissed my demands. I delivered another mail on 9/4 by which I confronted to document a state along with you easily didn't notice from their store having a reasonable quality by 9/9. Finally I obtained their response on 9/8 by which they demand that I obtained my purchase entirely and they'll not matter a return. Sciencelab.com cost me $28.46 per pen for your which are worthless than $10 per pen and supply significantly less than 1.5" of functional ph substance as opposed to the 7" types I requested. They did so without my contract and demand that I've to take it. I believe this really is fraud and robbery.

Company: Sciencelab.com
Country: USA

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