ToysRUs
Gift Card Fraud

We bought something special card to get a babyshower from Babiesrus to get a relative. She continued a buying spree after which got as much as the money register to buy and also the card had a zero stability. She'd to spend of her very own wallet after spending hours buying after which let's understand.

We were embarrassed and instantly approached the shop we'd bought it and discovered in the supervisor this had occurred a few times recently. He informed us to send the bill and we got an incident quantity on July 4. I immeidately named and requested to get a reimbursement but was informed that it'd to become researched from the scam division plus they might return to us in 7-10 days. I talked to some supervisor and was informed the situation could be expedited.

I called back about the 13th and was informed that I had a need to wait 7-10 days and that I measured out the days to exhibit her that it had been currently more than 7 nights. She subsequently stated it'd be 10-14 times and her supervisor decided. I called back about the 19th and was informed there have been no improvements. I named the store-manager again and he explained he'd attempt to advance this and contact me about the 21st. No-call back.

I talked to a different csr nowadays and was informed no data and he or she might redtag my situation. I'd requested for this repeatedly and was guaranteed on all prior calls this had been completed.

Thus ultimately I looked online and noticed this is definitely an ongoing problem with Toyrus/BabiesRus. I imagine the only path to obtain interest is asking corporate, therefore come Friday that is what I Will do. This is actually the last gift-card I Will actually purchase, and absolutely no further ToysRus.

Company: ToysRUs
Country: USA

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