BabyAge.com
Awful Service

We ordered quilt clips for our daughter's room. The service was laughable. After placing the order, we were informed that it would take 4-6 weeks to process and ship the order. We thought this was an unusually long time for an internet company, but thought we'd wait and see When the order finally did ship, they shipped the wrong item. I had to wait 15 minutes on hold before I could get through to customer service.

They did ship a replacement order, which arrived in 2 days! What's up with that? They can ship a replacement order in 2 days, but it takes 5 weeks for the original order to ship?

I faxed and e-mailed complaints to the company and have received no replies. There are plenty of baby/kids internet retailers out there. I would avoid BabyAge.com like the plague.

Company: BabyAge.com
Country: USA
State: Pennsylvania
City: Wilkes-Barre
Site: babyage.com

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