Big Lots
Worst return service

I was 10 days past their 30 day return service (most chain stores give 90 days) because the return counter was too long after new years when I made the 1st attempt to return my 15 dollar mp3 player that the store was still selling. I would have been fine with a store credit although my item was unopened and I had a receipt but instead I got patronized and berated by a rude service rep (Kyle Parker) at their call center who said READ THE RECEIPT NO EXCEPTIONS... Not only do the have jerks operating their store but their return service is horrible. I will never shop their again.

Company: Big Lots
Country: USA

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