Predicto
Unauthorized Charges

I realized after 18 months of charges to my cell phone bill (I should have been checking my phone bill more closely, but the charges were hidden in a group called "other fees" that weren't viewable on the billing website... Suspicious...) that I had been charged $9.99 each month for a service called "Predicto." I was unaware of these charges. I had received random texts from this company, but thought it was spam like you would get in your email, so I ignored and deleted the messages. After seeing the charges and reading reviews of people's situations similar to mine, I called the company and requested information on when I allegedly signed up for their account and from what IP address, and requested a cancellation of the service along with a written document certifying my cancellation. I then asked for a refund for the entire amount billed to me (approximately $180). The service lady said they would not issue a refund. When I asked her if she needed my mailing address to send me my document (I mentioned I would need it in order for my lawyer to have a copy), she said she would refund $9.99 (equivalent to one month's charges) and send me a check in the mail. I've submitted a complaint to the Better Business Bureau to receive the remaining portion of my refund. There should be a class action suit against this company. It's definitely a scam!!

Company: Predicto
Country: USA

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