Citibank
Avoiding Foreclosure - Mortgage service

I sent this email to Mr. Vikram Pandit:

As CEO of Citigroup (and I have cc'd other Executives who should read this email for themselves) - I thought you would be eager to be made aware of the strong arm tactics your bank is using in regards to consumers who are trying to avoid foreclosure. I have a 650 Credit Score, have missed 2 payments on my house loan (both in last 45 days), lost my job for 7 months and now have a job paying me 40% of what I made previously. My new job is in a different town and I cannot afford to continue making a house payment on my vacant home and a rental payment in the new town (which I did do for several months despite all of the above issues). I have found a buyer who is willing to close on my vacant home at the Appraised Price (full Appraised Value) in two weeks and Citi has agreed to the terms of the deal (as you validated the Appraisal) - yet you (per Sandra Cline) are going to push me into foreclosure rather than wait 5 business days past your arbitrary deadline of October 27th to close. You can see for yourself the nature of her written correspondence below (in an email that is attached below). What is your company gaining? Why are you treating consumers this way?

This is why people are protesting across America about the banks. I would never treat another human being in my circumstances the way that your company is treating me regarding this matter. This issue and this transaction represents the lowest point in my life and as the stress of this event has been overwhelming and I stand within 2 weeks of being able to close it and start my life anew - your company is going to bury me instead of give me 5 more days.

I sincerely and desperately request to have you or one of your managers reconsider your position of forcing me into foreclosure because you are unwilling to wait 5 business days to close on my home.

Company: Citibank
Country: USA

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