Wowche
Consumer Report

I a dental voucher for whitening, which I turned out to be non-suitable for. I and the dentist made a specific request for a refund via email individually. No response for 12 days. Eventually an email saying they couldn't track the order as the code is wrong we specified. The code I sent WASNT wrong, the dentist's was. They don't accept my email. The usually freezing tactics. They have my email and name yet can't find me on the database? BULLSHIT. I send a response with the correct code. NO RESPONSE yet.

I called for Amanda Kennedy at their customer services. She's too busy to take my call. STILL WAITING.

Bad sign when a company has a email only policy regarding refunds. Tells me two things: 1. They receive a lot of refund requests, 2. They don't want to give money back easily.

Been 2 weeks now and they have lost a customer for life.

Company: Wowche
Country: USA
City: Derby
Address: Northcliffe House, Meadow Road
Phone: 0114408442640417
Site: wowcher.co.uk

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