Verizon Wireless
Consumer Report

When Alltel sold out to Verizon a letter was sent telling us Alltel users about the sale. The letter stated that there would be NO changes to the Alltel users and was basically a nice "Welcome to Verizon Letter"... So after the change (I'm not sure on the date, so I guessed April Fools Day) it was not all Alltel users included in the sale... End result was I PAID $800.00 FOR CALLS TO MY FRIEND THAT WAS ON MY FREE MOBILE TO MOBILE PLAN! Not even a penny refunded! Took a while to figure out because our bill is not detailed like their computers, all we knew was I was using all those min. And we have 3 phones on our plan so we all thought it was the other one using all the time... WHAT A MESS! A mess that cost me $800.00!!! When I realized that I would no longer be able to purchase more like my phone, I went on eBay and bought FIVE more phones so I would have back ups. The reason I did this is because I have the "tethering kit" and this is how I get my internet, I plug my phone into my computer where I have installed the kit. So NOW we get a letter stating that on 01/01 ALL ALLTEL PHONES WILL NO LONGER GET INTERNET & NO MORE PICS EITHER! So I'm going to be out the $ spent on the tethering kit AND all those phones I bought too! And they also have been messing with my internet connection for a year now, they constantly turn it on & off! And they have also blocked us from using the "Manage My Device" on the internet! This company should be ashamed of themselves! They are ruthless, heartless, greedy and dishonest! I swear to god this is true!!!

Company: Verizon Wireless
Country: USA
State: Illinois
City: Elgin
ZIP: 60123
Address: 777 Big Timber Road
Phone: 8009220204

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