Hello Totem
Consumer Report
- 10-15-2012
- 18
In early-September, I filled out their form to sell my HTC Touch cell phone to them - they had quoted me $156.00. Took two weeks to get the box they finally sent me, and I mailed the phone to them on the 24th of September. They acknowledged receipt on Sept. 27th. I have heard nothing from Hello Totem since. Despite trying to call them (can't speak with anybody) and email them (they do not reply back), I have received nothing. The customer service line is only a voicemail because all their "representatives" are "assisting other customers". They stole my phone and refuse to send my money. I am Filing a complaint against them with both the BBB and CA / AZ Atty General Offices after this.
Company: Hello Totem
Country: USA
State: California
City: San Deigo
ZIP: 92121
Address: 6370 Lusk Blvd #F102
Phone: 6195953149, 8882247231
Site: hellototem.com