Walgreens 05094
Walgreens bad service and lack of care for patient

The worst service you can imagine is at Walgreens on 14616 Memorial Dr. Houston. Pharmacist and people working in the pharmacy don't care for the patients.
My wife was in pain and went to get 4 prescribed medicines. I went to collect them, without knowing I should pick 4 medicines. I was given 2 medicines and no information. The prescription for the other 2 medicines was kept by the pharmacist that had told my wife she was going to speak to the doctor to find an alternative for one of them and to get a correction of one that was prescribed as cream when only ointment was available. Nobody told my wife that they would not even try to talk to the doctor that today because it was already past 6PM. Nobody told her that she would suffer paint until the following day without 2 out of 4 medicines. Nobody told me that I was only picking half of the prescription. After waiting for 30 minutes on the phone and being disconnected by Helper by the name of Adora, I had to go to the store in person to recover the prescription for the 2 medicines. I was given excuses for the misbehavior and lack of care by pharmacist Patrice. The whole store should be ashamed of the behavior of their employees. It is very sad to see young people such as the persons I mentioned that don't care for elder people!!!

Company: Walgreens 05094
Country: USA

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