Hearthware, Inc
Nuwavepic.com no customer service... Cannot cancel order... No email reply... Overcharged shipping fees

No customer service to take your call to cancel order

Saw advertisement on TV. Looks like a great product and a great deal... NNOOOTTTT!!!

I ordered the product using their online service. It will prompt you if you want to add more products and just pay for the shipping handling fee. I was shocked when I saw the shipping charge which is more than the actual cost of the items ordered.

I called customer service right away to cancel the order. I was transferred to the cancellation dept. But I get a busy signal if not, I was on hold for more than 30 minutes.

Someone will be available to take your order over the phone BUT... No one is available if you will cancel order. What a scam.

Company: Hearthware, Inc
Country: USA
Address: 1755 N. Butterfield Rd
Phone: 18557422665
Site: nuwavepic.comhearthware.com

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