Totsy
Orders not received and lost

I initially purchased some clothing for my daughters. It was set to ship a month later. After 2 months I receive an e-mail that they can not receive the product so they are canceling my order. They offered me a $15 credit. A few weeks later, the same products were for sale again (cheaper). I tried to use my $15 credit and it didn't work... I ordered the same products again anyway. I went through the order process and got my confirmation page. However, I never received an e-mail confirming my order and the order it not listed on the 'My Orders' page. Shortly after the site was down for technical difficulties. Please help. These are my children's Christmas presents!

Company: Totsy
Country: USA

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