Home Depot
Patio Chair Delivery Pushed Back From 07/25 to 08/02

I am not at all happy with the time it takes Home Depot to deliver orders. I ordered a patio chair online on 07/16... My status changed to shipped on 07/18... and delivery by 07/25. Then on 07/23 it changed to delivery on 08/02. I called them and was told that a 3rd party logistics company is handling my delivery. I called that company and was told that they had not received the order from HD. I called the HD CSR and was told that it had shipped on 07/18 and that the truck makes many, many stops.

The warehouse is about 650 miles from my area... Even the pony express would be faster. I checked my order status a few hours later, and it had changed to being processed for pickup and in transit to delivery terminal. Funny how my order was processed for pickup after I called! Never, never again.

Company: Home Depot
Country: USA

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