Uhal
First the A/C, then death and beating threats, finally great illness including a heart attack

Ive got a whopper of an abuse case; was even threatened with death and a beating. Im 73 and rented 3 trucks for my move from CA to AZ. The air conditioning went out on the lead truck, the one I was riding in, as we filled up to make the drive. I suffered indescribably and have respiratory and vision problems ending in a heart attack last week. I couldnt reach their hotline until the dealer finally called for me and they called me.

I was reaching the Palm Springs area, with my driver and dogs suffering; we even had to turn on the heater full force to avoid overheating. Amazing. They directed me to their Palm Desert area shop, where the owner stopped everything to work on my truck, resented it and it showed. He wouldnt tell me anything about his progress, then after about 4 hours I called Uhaul to tell him to release the truck; I could wait no longer. He threatened my life then said he would beat me up when I left his office. I called the cops for police escort off the premises.

The grades out of Phoenix were as bad, and I moved the dogs to the 2nd truck back; they were dying, and it took a lot of box moving but we saved them. We were extremely late arriving in Chino Hills, I had to hire a LaboReady crew to offload and send the drivers back in an expensive Avis one-way rental. We had go stay overnight in a hotel but got no rest. The entire schedule was woven to include my wife driving a truck and trailer with our livestock but that went all to hell also, needless to say. It was an absolute fiasco, and physically harmful at many levels.

The regional manager doesnt respond to my emails or calls and Im going after them in Riverside CA Superior Court for actual and punitive damages.

Can you help me post this on your site?

Company: Uhal
Country: USA
State: Arizona
City: Chino Valley
Address: 775 Son Shine Ln
Phone: 9516782192
Site: uhaul.com

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