Tinker Federal Cedit Union
Consumer Report

Tinker fedral credit union issued me a visa debit card after i was embezzled by a man that stole my information from my laptop. After got the visa atm card information. He started charging items in my atm visa card. I found about it on a friday that was past 6:00 pm. I attempted to call tinker fed c u and all i got was the automated system because no empoyees were present. The automative system did not have an option that i would help me turn off my visa so that he could not charge anynore. So i went to the okc police department and they said i would have to wait until monday and take to tinker. Meanwhile, i would look at my account he was stiil charging and there was no way to stop him. I talked to lady charlotte and she advised that they would inestigate it. I knew is name, where he lived and she did not even ask for is name - but she assured me that they would investigate. Because it was the second time i was embezzled tinker demoted my atm to a visa debit in which i have to add money to the card. Time went on and i never heard anything from tinker. I would call the inetigative department and they had a canned answer for me. They would say "we are investigating it". They finally gave me back my money and about a month ago i talked to a lady that worked at tfcu. She told me in convidence that they never investigated it. The reason they did not was because - the amount was too low. So the inestigative and ms charlotte was completly lying to me the whole time. He got away with about $1500.00. They said it was there policy to change the atm card to a prepaid card. It seems that i was the one that was punised and they treated me like i was the one that did the charges. I have been banking with tfcu since 4-1977, and most of the time i did my banking in edmond at danforth and santa fe. They were always courteous and helped me since they opened, but they were not a part of the investigation-which is a separate dept. People that embezzle know this and if they get a chance to get a credit card number - they will use it until the owner of the card realizes he is getting ripped off.

In addition, i lost my visa debit card and becuse of my divorce - i did not have access to check my visa deibit. I did talk to a lady and she avsised that i was charged for magazines so october. I have not added it but there 4 or 5 charges made every month until i close the account. I talk to a lady at tfcu and she that they could only go 90 days, so in essence there will be several months that i will not pay me back on. She had the agreemnt paper that adised about the card and i asked her to show me aything about the 90 day cut off. She could not. So not only was i ripped off by a man but i am being ripped by tfcu. I have found that to not use your credit or atm at public restaurants, wal marts or any place that the cashier can take and say i will be rigt back. What they are doing is making a copy of your card. So they get on the internet and charged until it stops and has the products sent to another address to hide. I am submitted this for public knowledge. I have no idea what will happen now because this is the first time i have utilized this site. But i am willing to go public or if someone e-mails. I am willing to to to tell the truth of the above.

Company: Tinker Federal Cedit Union
Country: USA
State: Oklahoma
City: Oklahoma City
ZIP: 73108-2066
Address: 4140 W I 40 Service Rd
Phone: 4057320324
Site: tinkerfcu.org

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