Hotwire
Consumer Report
- 07-25-2012
- 20
I booked a stay at Hawthore suites via Hotwire. I received an email from Hotwire on June 5th stating the the hotel changed names and the reservations were still good with candlewood suites.
I arrived on July 19th and found out that Candlewood Suites would not honor the reservations. I arrived around 10:30pm.
I talked to 4 people and by the time they were able to help me it was after 12:00am and Hotwire couldn't do anything, just refund my money.
I do have emails if needed. I would like more ftom Hotwire than a refund.
Company: Hotwire
Country: USA
State: California
City: San Francisco
ZIP: 94111
Address: 655 Montgomery St, Ste 600
Phone: 8664689473
Site: hotwire.com