Planet Cruise
Consumer Report

PlanetCruise, cruise agents, cancelled my holiday on Adonia for January in December. I have tried the ATOL/ABTA route with NO resolution todate. If I now cancel th company will deduct 10% of my total balance as administration cost incurred but, I am requesting full refund as this has been going on since 7th January. Please could someone advise me on where I stand legally, as I now feel this is a matter that needs resolving ASAP, before the said company have anymore interest from my initial deposit paid on 12th July and finall balance paid on 12th September. I donot wish to book or do anyother business with this company, as I am not happy with how my complaints letters to them have been dealt with.
Looking forward to any advice you can offer as soon as possible. Yours sincerely Tina Scattergood (Miss)

Company: Planet Cruise
Country: USA
City: Petersfield
Address: 32 Marden Way
Phone: 011448008401075
Site: planetcruise.co.uk

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