Sears
Treadmill Service Call Charged $113.93 Without Any Repair

Over charged for a service call that didn't last more than 15 minutes and nothing was repaired. Pro-Form 545S treadmill service,

1. Was told by tech. That console display will need to be changed, this I already knew

2. New console display cost to replace $405.71 Didn't pay that much for whole machine when purchase new, I declined the replacement

3. My complaint with Sears is I was charged $ 113.93 for service man to show up for about 15 minutes and do nothing but tell me how Much a new display console cost. I don't Expect free service, I would pay for mileage from his last point he left and 30 minutes of his Hr rate that would be fair. Customer Service, I should have not been charged for anything Because nothing was done, not a screw Turned.

4. What it cost to replace display console I can purchase a new treadmill, and I will.

Company: Sears
Country: USA

  <     >