Ameren Corporation
Unjust disconnection in leu of payment

Ameren disconnected my electricity on the 14th because they didn't see my payment that was made on the 13th. They are charging me a 332 dollar disconnection fee. I feel this deviant and underhanded business practice. I have a statement from my bank showing proof that the payment was made on the 13th. Ameren says they didn't see it and refuses to remove the deposit on my account. I wonder how much money this company swindles out of their customers by saying that an electronic transfer could not be seen by employees? Really? This is wrong. I have filed complaints with the BBB and IL commerce and ameren still refuses to acknowledge payment was made on the date that the disconnection notice clearly states. I will continue to let all ameren customers know what underhanded and deviant practices they use to swindle customers out of 332 deposits by pretending that they didn't see it.

Company: Ameren Corporation
Country: USA
Address: 1901 Chouteau Avenue St Louis MO 63103
Phone: 3146213222
Site: ameren.com

  <     >