Priceline
Refused lodging due to pet not disclosed at booking

Miscellaneous

Priceline booked us a room @ Holiday Inn Express in Duncanville, TX. We were refused lodging due to having a pet which was not something disclosed in booking agreement.

A chat with Priceline agent pretty much just said "tough luck" and refused credit to the billed credit card. If a hotel has restrictions they need to be revealed in advance of booking.


Company: Priceline
Country: USA
State: Connecticut
City: Norwalk
ZIP: 06854
Address: 800 Connecticut Avenue
Phone: 2032998000
Site: priceline.com
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