JustFab.com
Consumer Report
- 06-15-2012
- 6
I signed up for this sight and bought 1 pair of boots.
The next month they charged "credited" my account another $39.95.
When I called to get refunded, The phone connection was awful and I could only hear bits and pieces of what the girl was saying. They gave me the refund.
I immedietly went to their website to look for information on how to cancel my account with them, and could find zero information on how to.
It did say though "Questions? Call or email us." I emailed them with the question "How do I cancel my account?" and never recieved an answer.
The following month I was charged again. I called to get another refund and to cancel my account and was told that they could not refund me twice. Totally ridiculous and unethical way to run a business. Steer Clear!
Company: JustFab.com
Country: USA
State: California
City: El Segundo
ZIP: 90245
Address: 2301 Rosecrans Ave
Phone: 3106830940
Site: justfab.com