Extra Space Storage
Charged Full Month After Mid-Month Move-Out

This business is simply unethical. I moved my things out mid month with the understanding that the month would be prorated. No one contacted me until I started a complaint. I had a feeling that this company is unethical so a few days after moving out, I videotaped my lock-out. It's bad enough that they wouldn't prorate but then locking me out immediately after I moved my things is probably illegal so I think they need a small claims judgement against them. If they are going to stick people with a month notice then the unit should be theirs for that month, but they have repeatedly ignored this contradiction.

I think this is worth taking to court because it could expose a lot of cases like mine. That's a lot of Extra Income for this business by taking full month's rent while moving someone else in during the same month.

Company: Extra Space Storage
Country: USA

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