Public Storage
My storage locker had the lock picked and I was robbed along with four other customer on my floor

I had used Public Storage in Sunland, CA for a few years. After one locker was broken into and I was robbed I filed a claim with Willis Insurance which is owned by Public Storage and they make you buy the insurance when you rent from them. I received very little in compensation and thinking that a robbery wouldn't happen again I moved to another smaller locker on the same floor. Public Storage called me in early November to say there may have been a break in and I should check my locker whenever convenient for me. I immediately went to the locker and found the lock picked and all my valuable possessions gone. I filed a police report and worked with the detective to dust the locker for prints. A suspect was apprehended, confessed, and then let go on probation. Four other lockers on my floor were robbed but I was hit the hardest. There are no security cameras in the facility and I don't think the management ever check for break ins unless a tenant notifies them of one. The management was very rude to me and continued to charge me rent and late fees. I am seeking a law firm to file a class action suit against Public Storage for their gross negligence and possible implication in conducting the robberies through their employees. I warn everyone to never rent at a Public Storage facility.

Company: Public Storage
Country: USA
Address: 10400 Sunland Blvd
Phone: 18009060879
Site: publicstorage.com

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