Capital One
$59 membership fee charged on advertised no-fee card

Their website clearly states (http://apply2. Capitalone.com/8090/1-724/disclosures. Jsp? S=08090001724XXCO31XX1PLATMCXXXX) that for their Platinum M/C there is no annual / membership fee. I applied online and received my card a week later (June). It had only a $500 limit so I called and asked them to close the account since it wasn't enough to transfer the balance of another credit card with high interest. I did not activate the card.

Two weeks later, I received a billing statement saying that I owed them a $59 membership fee. I sent two letters (one to their billing dept., and another to customer svc.) demanding they remove the fee and close the account... This was in July... Yesterday, (8/12/04) I received a second billing statement saying I owed them the $59 PLUS a $29 late fee! I am sending them two more letters and have filed complaints with the FTC and BBB. These people are LIARS and FRAUDS!

Company: Capital One
Country: USA
State: Virginia
City: Richmond
Address: POB 85015
Phone: 8009033637

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