CapitalOne
Charged Membership Fee on Card That Was Not Activated

Education & Science

I applied for a CapitalOne Credit Card. When I received the card in the mail, I was informed of my credit limit ($300.00). I called CapitalOne & told them not to activate this card because of the low limit. About 1 month later I get a bill for $45.00 (membership fee). I again called CapitalOne & told them This card was never activated. CapitalOne Operator (Alex op#DXX082) informed me the card does not have to be activated to incur this membership fee, And if I now choose to close this (inactive) account it will have negative effects on my credit history. I realize the dollar amounts are small, but what got me was the (there is nothing you can do about this) attitude. I would appreciate any assistance/information you could provide.
Thank you
Steve


Company: CapitalOne
Country: USA
State: Texas
City: Dallas
Phone: 8009033637
Site: www.capitalone.com
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