L'Oreal
Defective compact

I bought several of your True Match powder compacts at the same time in Bothell, Washington. Love the product; hate the compact. This is the second of the three compacts I bought that I've used and it is the second compact to fall apart on me. I now carry it around in my makeup bag in a plastic bag. Whereas on the first compact, only the back hinge broke, on this compact, both hinges broke. I use this product once per day and neither compact ever was dropped or handled roughly. Your makeup is not cheap, and I am extremely disappointed by the poor quality of your compact.

Extremely disappointed.&Ellen Pearlman

Company: L'Oreal
Country: USA

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