AT&T U-verse
Signed Up, Was Promised Rewards, and Never Received Them

I am so upset with ATT Uverse. I was promised a $200 rewards card if I signed up over the phone with a customer service rep. I signed up for TV service and internet. 2 months later I still have not received any rewards card. Today I call to get a status and after being on the phone for almost 40 min, they have NO record of me being promised a rewards card. I spoke with Cordell, a supervisor, who basically told me there was nothing he could do. They will be losing me as a customer.

Company: AT&T U-verse
Country: USA

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