AT&T
Phone line installation still not done after over a month

I have tried for over a month to have AT&T come and hook in a phone line. My son is currently incarcerated and I have been wanting to speak to him, (its been over 3 months since I have been able to actually speak to him). I have been told I will have a tech sent that day, I will have a tech a soon as possible, all kinds of promises and yet nothing. I call everytday and have even spoken to supervisors. I know plenty of people in the advertising business and they have assured me if AT&T does not start resolving this issue they will step in with news channel investigations. Please someone from corporate get involved and all I want to do is talk to my son, he already has the number AT&T gave me.

Thanks in Advance,
[removed]

Company: AT&T
Country: USA

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