ADP Flex Direct
Flexible Spending Account

The corporation offers management of medical flexible spending records. They're HORRIBLE!!! It's a headache to cope with these folks. I've had variable spending is the reason many years, but till I discovered the corporation, they've all been excellent. These folks refuse every state, demand additional information, subsequently refuse delivery of this information. Their site includes a location shere you are able to lookup that which you have posted, but there aren't any files there, despite the fact that I've bills and copies from THEIR VERY OWN SITE that show I've submitted them. I'd a dubious place eliminated on my back last November. First, they settled the statements, however now they would like to refuse them within the quantity of $110. Their first thinking was the process was cosmetinc. Our doctor delivered the paperwork they required. Then they stated that the statements were posted following the end-of the entire year, so that they couldn't be prepared. Our strategy includes a 3-month interval for processing the prior year's statements. Today they claim these were not posted on "document." I posted them ELECTRINICALLY from the means they offer on the website. I named the toll free amount on Friday and talked for 45 minutes to somebody from the claims who talked terrible Language. I'd to consult him to replicate anything he explained but still could not recognize him. I kept wondering if there is somebody I really could consult with who spoke English. While he ultimately decided to move me, work "in the USA" was shut. This is actually the toughest customer support ACTUALLY. And all-they are performing is attempting to maintain my cash, PLUS HAVE MORE. I'm likely to examine what I've to complete to document a using the government.

Company: ADP Flex Direct
Country: USA
State: New Jersey

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