Sallie Mae
Long Holds, Repeated Login Resets, and Poor Student Loan Service
- 03-18-2012
- 11
Horrible. Very bad customer service, constantly being put on hold for numerous minutes, always have to re - put in information to retrieve loan, constantly having to change password/username. They do not work well with college loans! DO NOT use this company!!! Very, very disappointed for 2 years now.
Company: Sallie Mae
Country: USA