Sallie Mae
Loan disbursed against my instruction and billed on original amount

For anyone that is trying to get a student loan at the moment, I need to warn you before you attempt to get a loan from Sallie Mae. I took out a loan beginning of 2009 for my third year of college. It was originally for $17,000 but I took off the second semester and returned the extra $8500 I had received from Sallie Mae.

Before I took off, I called Sallie Mae to tell them not to disperse the second half of my loan. They told me that they would not disperse it, but what did they do... THEY DISPERSED IT ANYWAY! So I had to call them and tell them off for that.

Then, when you are officially withdrawn from a school, you have 6 months of extra deferment before your loans come due. (This varies from loan provider to loan provider, but Sallie Mae DOES give you 6 months.) Within the first month I was not in school... Sallie Mae sent me a bill to collect my loan payment... AND it wasn't just for the $8500 that I now owed them... It was on the ORIGINAL $17,000 loan. Looks like I had to call again! So I called them back, got someone that didn't speak English, then got another person that tried to tell me I still owed the $17,000, yet it was posted that I returned $8500 already. At this point I am PISSED! I finally get that under control.

Now just today... I go online to check all my loan information on the website... Well, according to the Sallie Mae website, my user name and password are incorrect (yet I have the information written down, and they are not incorrect). So I try to find my username and apparently now my SS # doesn't match my birthday nor does my account number. Looks like I call them again! What does the lady do? Deletes my account so that I can make a new one... Well that's not easy is it! I go to make a new one. It refuses to let me make a new account. It takes me an extra 40 minutes to speak with another representative, and then I get declined to speak to a supervisor.

Sallie Mae is the worst! Unless you REEEEAAAALLLYYY have to... Do not borrow from them. They over charge in interest... They don't have anything straight. They are horrible at helping and they definitely don't listen. Trust me... There are easier ways!

Company: Sallie Mae
Country: USA

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